Privacy Policy and Personal Data Protection

GluckIT Ltd. is the administrator of the personal data that you provide to us.
The current privacy policy aims to clarify the protection of your personal data – its use and storage, as well as your rights in this regard.

1.What is personal data?

Personal data is any information related to an individual who is identified or can be identified, directly or indirectly, through it.

2. What information do we collect on the site?

We collect and process your data in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 on the protection of personal data and the Personal Data Protection Act.

When collecting the data that you provide to us, we process the following information:

  • Three names – when sending messages, requests, comments, messages;
  • Phone number, email – we use your data so that we can get in touch with you and respond to your questions, suggestions, and more in a timely manner, and more;
  • IP address – when viewing content or using services on the site;
  • Cookies are used to identify the browser or device you are using.

3. Why do we need this?

We need your personal data to provide the following services:

  • Trade offer for providing technical and price solutions;
  • Conclusion of the contract;
  • Execution of the contract.

4. How long is the personal data collected?

We retain your personal data in accordance with applicable data protection laws for as long as necessary to fulfill our purposes.
The processing period of personal data is up to 1 year.

After this period, your personal data stored by us will be destroyed.

5. Hyperlinks

The GluckIT Ltd. site may contain hyperlinks to other Internet sites that are completely independent of this site.
GluckIT Ltd. does not guarantee the accuracy and authenticity of the information on another website. Access to all other websites linked to the GluckIT Ltd. site is at your own risk.

6. What are your rights?

You have the right to access the personal data that GluckIT Ltd. stores of you if you wish to correct incorrectly submitted data, request for deletion or object to the processing of your personal data.
You can do this by email office@gluckit.net

If you believe that the personal data we hold for you is inaccurate or incomplete, you have the option to request that this information be reviewed, corrected, or deleted.

If you want to withdraw your consent, you can only do so with respect to your personal data, which does not affect the legality of the processing of your data (art. 6 and art. 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46 /EC).

In case you want to file a complaint about how we have processed your personal data, please contact us office@gluckit.net

If you still believe that your personal data has not been processed in accordance with the law, you can contact the Commission for the Protection of Personal Data and file a complaint on their e-mail: kzld@cpdp.bg.

7. Policy update

GluckIT Ltd. reserves the right to update the present Privacy Policy. We therefore inform you to revisit this page each time you visit to check that the information is up to date.