A new generation
of IT OUTSOURSING
SERVICES

GluckIT Ltd.’s consulting and professional services will add value to customers’ business by providing strategy, architecture, implementation and integration services to help plan, build, improve and innovate customers’ IT and business solutions.

SYSTEM INTEGRATION
IT MANAGED SERVICE
DESKTOP SUPPORT
BaaS
DRaaS
OTHER
Our Skills & works
Windows / Linux Server infrastructures

 Installing, configuring, and maintaining Windows-based & Linux-based servers. Encompassing back-end IT support for business-critical and development-related departments and personnel. Configuring user access and maintaining system stability and data security through deployment and migration.

Virtualizaton / Cloud / SaaS

Business and Technical support related to implementation, configuration, and maintenance of Microsoft Directory Services (on Prem) and Azure AD (Cloud
Engaging with customers and partners building, deploying, operating and optimizing Azure AD Hybrid and Azure AD in the cloud such as B2B and B2C
Solving problems or deploying Microsoft Active Directory infrastructure, including Azure AD hybrid cloud deployments.

Desktop & Printer administration

Managing day-to-day customer experience of using corporate IT environments, including computer problems, network issues, hardware malfunction, breakdowns, snags, data back-up requirements. Companies striving to enhance their productivity cannot afford to suffer by such issues, as it will negatively affect their customer service, brand, and reputation. Availability of IT support becomes critical in such situations.

System & Network administration

Maintaining the data communications equipment, upgrading to state-of-the-art systems within the budgetary parameters and performance guidelines in the agreement. Additional option is equipment leasing as part of the arrangement. Aside from its tax advantages, leasing can protect against premature equipment obsolescence and rid the company of the hassles of dealing with used equipment once it has been fully depreciated.

Why us?
AMAZING IT DESIGN
We want helping clients with the architecture, design, and development of service-oriented architecture (SOA) and other integration platform solutions to allow effective end-to-end business processes.
Sustainable Quality
All services provided by GluckIT Ltd. are standardized and with sustainable quality, verified through our integrated management system, which is certified with the following standards: ISO9001:2015, ISO20000-1:2011, ISO/IEC27001:2013
MODERN APPROACH
We bring a deep understanding of the underlying business process to address an architecture-level of customer information and communication infrastructure to be more efficient and effective.
EASY-TO-WORK TOGETHER
Gluckit Ltd. is your IT department. We do all the IT work, you do your core business!
CLIENTS
SOFIA URBAN MOBILITY CENTRE
NATIONAL PALACE OF CULTURE
BULGARIAN NATIONAL RADIO
GTT LTD.
VODOSNABDYAVANE I KANALIZACYA LTD – SOFIA
MANAGEMENT BUSINESS MACHINE LTD
OUR PROCESS
1. Design

With the business goals/requirements and the technical requirements of clients we can create a detailed information and communication infrastructure design. The design will support availability, reliability, security, scalability, and performance of the client infrastructure.

2. Build

This is where the design moves into production. Gluckit’s engineers will use the detailed design created in the Design phase to create a build plan and to implement it. Once completed together we will compare the final build to the baselines that was created earlier.

3. Support

Providing all the day-to-day operations of a production infrastructure, including infrastructure health maintenance, detecting faults or failure, proactive and reactive monitoring, identifying any problems before they become problems, capacity planning.